FAQ

1. What are the shipping costs?

     

     EU :  12,00 €

     Italy:  6,00€

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2. Can I return or exchange customized item?

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The buyer cannot exercise the right of withdrawal on customized products pursuant to the provisions of article 59, letter c) of  Consumer Code.

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3. Can I turn into embroidery my favourite photo, thought or drawing?

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Yes, of course. Write an Email asking for a Quote.

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4. Can I request a change of scarf size?

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Yes, of course. Write an Email asking for a Quote.

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