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Welcome to the Ilze Stile website ("Site"). The Site is owned and managed by Ilze Stile di Sana Ilze based in Via Giovanni Chiassi 88, - 46100 - Mantova - Italy, telephone number +390376895782, VAT number 02303610204. We invite you to carefully read these terms of use of the Site ("Terms of Use") before continuing to access or use the Site. These Terms of Use apply to all visitors or users of the Site.
By accessing or using the Site, you confirm that you accept these Terms of Use and express your will to be bound by them.


Ilze Stile reserves the right to modify, revise, add or delete part of the Terms of Use by updating this document, at any time and without notice. Changes to the Terms of Use will be communicated by posting a notice on the Site. We therefore invite you to periodically check the Terms of Use. If you do not accept any of these changes, you must cease accessing or using the Site; use of the Site after the posting of the changes represents your acceptance of the changes.



The Ilze Stile brand, trade names, logos and product names included in the Site are the exclusive property of Ilze Stile. The Terms of Use do not confer any right or faculty to use the Trademarks and we remind you that any use of the Trademarks is strictly prohibited.


From time to time we may without notice modify or remove (permanently or temporarily) some of the products and services and / or related features and specifications that are displayed or made available to you through the Site; we may also change the prices applicable to such products or services without notice. Our terms of sale also govern the circumstances in which we may modify and / or withdraw products sold by us through the Site.
We have taken great care to ensure that the colors of our products on the Site are displayed as realistic as possible. However, the actual color you will display depends on your computer settings and we cannot guarantee that your computer will display our colors correctly.



The "Ilze Stile" company has a subsidized tax regime pursuant to Article 1, paragraphs 54-89 of Law 190/2014 and therefore not subject to VAT or withholding tax.



When completing the order, the Customer is asked to:

1) fill in the form relating to personal data; it is important to specify the delivery address, telephone number and an e-mail address.


2) carefully reread the form, in all its parts, before validating the order. Ilze Stile is not held in any case responsible for errors related to an incorrect purchase or to be canceled and not disclosed without making any agreements via email, nor for errors relating to the delivery of the package, deriving from information or data incorrectly entered by the Customer. , in the form relating to personal data.

3) report within the hour following the order placed, any changes to payment, products, or shipping address to avoid the occurrence of any misunderstandings.

4) choose your preferred payment method:

  • Paypal 

  • JCB

  • Diners

  • Cartes Bancaires

  • China Union Pay

  • Visa

  • Visa Electron

  • Mastercard

  • Maestro

  • American Express

  • Discover

  • Klarna

Wire transfer:

Banca Intesa San Paolo
Account holder: Ilze Stile di Sana Ilze
IBAN: IT59R0306958050100000001654



The invoice will be attached to the shipment and will be delivered directly to the buyer's home. Any copies of the sales invoice can be requested by sending an email to:





Shipping costs in Italy: free

Shipping costs in EU: 12,00€
The product is shipped within 3-5 business days



Free returns within 14 days from the date of receipt of the product is valid only for non-personalized products. The buyer cannot exercise the right of withdrawal on customized products pursuant to the provisions of article 59, letter c) of  Consumer Code.

Return request must be made by clicking here


Upon arrival of the package, check that it does not show signs of tampering. Otherwise, accept the goods "with reserve". No claim can be considered valid if reported after 14 days from receipt of the material. Complaints must be sent to the Customer Service by e-mail:

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